THE STITCH HOUSE (FORMERLY BERNINA CHERMSIDE)
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        • NEW Bernina 990
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      • Bernina Overlockers and Coverstitch Machines
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      • Bernina 130/705H
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      • Amanda Murphy
      • Aneela Hoey Patterns
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      • Claire Turpin Designs
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      • May Blossom
      • Melly and Me
      • Molly and Mama
      • Monica Poole
      • Ric Rac
      • Sew Quirky Patterns
      • Sew Sista
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      • Various
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      • Rasant Thread
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      • Wonderfil Threads >
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Customer Privacy Policy

Your personal data

How we use your information

We are committed to keeping your details private. Any information, we collect in relation to you, is kept strictly secured. We do not pass on/sell/swap any of your personal details with anyone and will never be supplied to a third party unless required by Law. Your details are only used to identify your orders, provide you with our newsletter (if you are on our mailing list) and to personalise your shopping experience.

Cookies

Our Site uses cookies to allow you to login to your account, maintain a shopping cart and to purchase items in your shopping cart. Cookies sent to your computer only last while you’re browsing our website. We do not store persistent cookies on your computer.

IP Address records

We do not keep records of IP addresses from which users access our site except where you have specifically provided us with information about yourself, in which case we also record your IP address for security purposes. An example of this would be when proceeding to a checkout to finalise an order you may wish to make. After completing the form provided, your IP address will be stored along with a transaction number that allows us to track your order.

Changes to Privacy Policy

We may from time to time update these rules. We will notify users of the Site of any changes by posting the revised policy reflecting them with a new effective date on this page. 
Your use of our Site following any update means that you agree to the rules as changed. These rules apply to this website only and not to any other website .
This Privacy Policy was lasted updated on: 8 April 2024.

Website Usage Policy

Indemnity

You agree to indemnify us against any and all claims, loss or damage (including without limitation any claims by third parties) that it may incur arising out of or in connection with a breach of this agreement by you or any user of your account, your use of this website or the placement or transmission of any information on this website by you or any users of your account. ​

Limitation of Liability

The maximum liability in connection with any goods or services supplied to you will, to the maximum extent permitted by law, be limited to:
  1. in respect of goods, the replacement or repair of the goods, the supply of equivalent goods, the cost of replacing or repairing the goods or the cost of obtaining equivalent goods; and
  2. in respect of services, the re-supply of the services or the cost of re-supplying the services.

​We will not be liable for any indirect, special or consequential damage including (but not limited to):
  • any loss of use, profits, data or other intangibles, damage to goodwill or reputation arising out of or in connection with the use, inability to use, performance of failure of this website; or
  • damages for product liability, personal injury or negligence resulting from the use of goods or services supplied to you, or on behalf of you, through the website.

Applicable Law

These terms and conditions are governed by the State and Federal Laws of Australia.

Your acceptance of these terms

By using this Site, you signify your acceptance of this policy.  If you do not agree to this policy, please do not use our Site.  Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.

Contacting Us

If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this Site, please contact us at:

Shop 15/725 Gympie Road, Chermside QLD 4032
Telephone:  07 3359 5255
​Email:  [email protected]
The StitchHouse, Shop 7/41 Graham Road, Carseldine QLD 4034  Tel 07 3359 5255  Email  [email protected]
Copyright © 2025 The StitchHouse.  All rights reserved.  |  Terms and Conditions  |  Customer Privacy Policy
  • Home
  • Products
    • Adhesives , Sprays and Glue
    • Bags and Cases
    • Bag Making Supplies >
      • Handles
      • Magnetic Snaps
    • Batting
    • BERNETTE >
      • Bernette Sewing Machines
      • Bernette Overlockers and Coverstitch Machines
      • Bobbin Cases - Bernette
      • Bobbins - Bernette
      • Feet and Accessories >
        • Bernette b05 Academy and b05 Crafter Feet
        • Bernette b33 and b35
        • Bernette b37 and b38
        • Bernette b08
    • BERNINA >
      • Sewing Machines >
        • 3 Series
        • 4 Series
        • 5 Series
        • 7 Series
        • NEW Bernina 990
      • Overlockers and Coverstitch Machines
      • Longarm Quilting Machines >
        • Machines
        • Accessories
      • Feet - Sewing Machines and Overlockers >
        • Old Generation - Bernina
        • New Generation - Bernina
        • C Feet - Bernina
        • D Feet - Bernina
        • Sole Only - Bernina
        • Overlockers - Bernina
      • Accessories - Sewing Machines and Overlockers >
        • Bobbins >
          • Bobbins - Bernina
          • Bobbins - Other
        • Bobbin Cases >
          • Bobbin Cases - Bernina
        • Foot controls
        • Sew trays
    • Books >
      • Amanda Murphy Quilting Books
      • Bernina Books
      • Pauline's Quilters Book
      • Sew Quirky Books
    • Bulbs
    • Buttons
    • Clover Products
    • Dressmaking Rulers
    • Elastic
    • ByAnnie >
      • ByAnnie Elastic
      • ByAnnie Hardware
      • ByAnnie Mesh
      • ByAnnie Patterns
      • ByAnnie Zippers
    • Fabric >
      • Amanda Murphy Designs
      • Art Gallery Fabrics
      • Batik
      • Benartex
      • Bernina Prints
      • Black and White
      • Blenders
      • Cotton and Steel
      • Craft Cotton Company
      • Christmas Prints
      • Emma Louise
      • Flannel
      • Free Spirit
      • Jason Yenter
      • Kaffe Fassett
      • Kennard and Kennard
      • KimberBell
      • Knits
      • Liberty
      • Linen
      • Moda
      • Morris and Co
      • Northcott
      • QT Fabrics
      • Riley Blake
      • RJR Fabrics
      • Three Wishes Fabrics
      • Tilda
      • Tim Holtz
      • Tula Pink
      • Wide Backs
      • Windham Fabrics
    • Habedashery
    • Iron On Patches
    • Kimberbell
    • Labels >
      • Customised Quilt Labels
      • Labels - KATM
      • Labels - Sew Sista
    • Sewing Machines and Sergers >
      • Sewing Machines - Bernina >
        • 3 Series
        • 4 Series
        • 5 Series
        • 7 Series
        • NEW Bernina 990
      • Sewing Machines - Bernette
      • Longarm Quilting Machines >
        • Longarm Accessories
        • Longarm Quilting Machines
        • Longarm Quilting Accessories
      • Bernina Overlockers and Coverstitch Machines
      • Bernette Overlockers and Coverstitch Machines
    • Mannequins
    • Needles >
      • Bernina 130/705H
      • Bernina 287WH
      • Bernina 705B
      • Schmetz 130/705H
      • Schmetz 705B
    • OESD
    • Overlocker Accessories
    • Patterns >
      • Amanda Murphy
      • Aneela Hoey Patterns
      • ByAnnie
      • Claire Turpin Designs
      • Little Moo Designs
      • May Blossom
      • Melly and Me
      • Molly and Mama
      • Monica Poole
      • Ric Rac
      • Sew Quirky Patterns
      • Sew Sista
      • Two Brown Birds
      • Various
    • Pauline's Quilters World >
      • Sasher Tools
      • Quilting Templates
      • Quilt Patterns
    • Quilting Accessories >
      • Quilting Rulers - Amanda Murphy
      • Quilting Rulers
    • Ribbon
    • Rulers - Amanda Murphy
    • Rulers - Quilting
    • Sashiko >
      • Sashiko Fabric
      • Sashiko Threads
    • Scissors
    • Sewing Accessories >
      • Bernina Products
      • Clover Products
      • General
      • Hemline Products
      • Tula Pink Accessories
    • Sew Quirky >
      • Sew Quirky Patterns
      • Sew Quirky Bag Hardware
      • Sew Quirky Vinyl
      • Sew Quirky Zippers
    • Sew Sista >
      • Sew Sista Patterns
      • Sew Sista Applique Designs
      • Sew Sista Bag Hardware
      • Sew Sista Zippers
    • Software
    • Spare parts
    • Sue Spargo >
      • Sue Spargo Books
      • Sue Spargo Needle Packs
      • Sue Spargo Thread packs
    • Thread >
      • Mettler Sewing Thread >
        • Mettler Metrosene Sewing Thread
        • Mettler Polysheen Machine Embroidery Thread 200m
        • Mettler Polysheen Machine Embroidery Thread 800m
      • Rasant Thread
      • Sashiko
      • Wonderfil Threads >
        • Wonderfil DecoBob
        • Wonderfil FabuLux
        • Wonderfil Fruitti
        • Wonderfil GlaMore
        • Wonderfil Konfetti
        • Wonderfil Master Quilter
        • Wonderfil Spagetti
        • Wonderfil Spotlite
        • Little Moo Designs
        • Wonderfil Tutti
    • Tilda
    • Tula Pink >
      • Tula Pink Accessories
      • Tula Pink Fabric
      • Tula Pink Ribbon
      • Tula Pink Webbing
    • Voodoo >
      • Voodoo Bag Hardware
      • Voodoo Zippers
      • Voodoo Zipper Pulls
    • Ribbon
    • Zippers >
      • ByAnnie Zippers
      • Sew Quirky Zippers
    • Zipper Pulls
  • About Us
  • Contact Us
  • Gallery
  • Gift Cards
  • Servicing
  • Club House
  • Pre Loved
  • Class Information
    • Weekly Sit n Stitch
    • Sip n Sew
    • Adult Craft Classes
    • Dressmaking classes
    • Quilting Classes
    • Kids Classes
    • Crochet Classes
    • Hand Embroidery classes
    • Bag Making Classes
    • Machine Embroidery Classes
    • Bear Making classes
    • Embroidery Software classes
    • Kids Hand Sewing classes
    • Kids Machine Sewing classes
    • Bernina Mastery classes
    • Sewing Parties classes
    • Our teachers
  • Quilting Services
  • Blog